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Housekeeping Supervisor

Support Roles

Isle of Wight

Permanent

Full time - 5 shifts out of 7 (including weekends)

Housekeeping Supervisor
Full time - 5 shifts out of 7 (including weekends)
Isle of Wight

Job Purpose

Support the smooth running of the housekeeping department at the centre which will include line management of the domestic assistants including training and guidance, allocation of daily duties including staff rotas, overseeing and adherence to health and safety (COSHH) regulations, quality control of cleaning standards and budget control of the domestic department.

Deputise for the Housekeeper as and when required ensuring the department is smooth running and compliant to all operating procedures

Key Responsibilities

· First line supervision of housekeeping Assistants which will include dealing with performance management issues supported by the Housekeeper as required

· Within the Housekeeping Department delegated responsibility for all: Quality Control, Health & Safety (COSHH), Purchasing/budget control, Training, Staff rotas.

· Deal promptly and efficiently with any customer complaints

· Keeping the Housekeeper advised at all times with regards to the running of the domestic department

· Allocate, undertake and supervise cleaning tasks according to the work schedules.

· Check all equipment is clean, in good working order and stored properly.

· Observe and report on the need for repairs and maintenance of fabric, furniture and fittings.

· Ensure a safe environment is provided for all residents, staff and visitors.

· Check, issue and record cleaning stores and complete stock takes as required

Essential Criteria

· Proven experience of managing a team within the Housekeeping industry.

· Detailed knowledge of cleaning methods

· Proven experience of first line management

· Ability to build relationships with key customers

· Must be familiar with Health & Safety regulations, COSHH, and cleaning in line with British Institute of Cleaning Standards (BICS).

· Excellent organisational skills

· Excellent customer service skills

· Ability to work under pressure

Kingswood

We are one of the most experienced providers of outdoor education in the UK. We were founded over 35 years ago and run over 1.2 million activity sessions each year across ten activity centres. Each year we welcome over 175,000 young people from more than 35 countries around the world.

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