Head of Maintenance

Support Roles


Full Time


£25,000 - £27,000 per annum

Head of Maintenance
Full Time – 40 hours across 7 days
£25,000 - £27,000 per annum

Job Purpose

To be responsible for the completion of all property related; SOP’s, H&S policy and compliance aspects creating a safe environment for customers and colleagues.

Manage and support the maintenance team to deliver their objectives.

Delivery of standards and guest experience across the Maintenance/Property department in support of the General Manager.

Proactive identification and action of remedial building and property repairs.

Support the General Manager to achieve budgets and financial targets.

Operate at a Duty Management level as and when required.

Key Responsibilities

• To ensure compliance to Health & Safety policy, SOP’s and safeguarding on centre.
• To support the business to recruit, train, maintain and develop teams in line with company policy and brand standards.
• To ensure that all team members receive an annual formal review with supporting documented monthly one2one review meetings, assessing both business and personal performance and development.
• To ensure team members have completed all statutory training via Flow.
• To support the General Manager in controlling and overseeing all maintenance and property related centre budget areas in close liaison with the Finance Team and Regional Head of Operations.
• To support the delivery of business growth and cost saving opportunities whilst ensuring brand standards.

Essential Criteria

• Maintenance/ Property management experience in a commercial residential setting
• Can demonstrate the ability to manage H&S, SOP’s, Compliance and Standards – E
• Experience of managing and developing teams
• Understanding of safeguarding
• IT literate, Word, Excel, Powerpoint
• Can demonstrate working to external audit standards BAPA, EHO
• Relevant skilled labour related qualifications


We are one of the most experienced providers of outdoor education in the UK. We were founded over 35 years ago and run over 1.2 million activity sessions each year across ten activity centres. Each year we welcome over 175,000 young people from more than 35 countries around the world.

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