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Credit Controller

Norwich Office


Full Time

Contract - 3 Months

£21,000 pro rata

Credit Controller
3 month Contract
Full Time
£21,000 pro rata

Job Purpose

Reporting directly to the Credit Control Team Leader, the Credit controller is responsible for all aspects of debt recovery. The role will support the Credit Control Team Leader with the organisations cash collection and debt recovery processes and procedures, driving process improvements and providing credit control and debt recovery related advice, guidance and support to managers and the sales team.

Key Responsibilities

• To take all necessary steps to ensure compliance with the Firm’s Credit Control Policy.
• To ensure the Credit Control is kept up to date at all times.
• To meet at least weekly with senior staff to monitor progress.
• To review the weekly Aged Debtor Report as sent out by the Managing Partner to identify any files which may require Credit Control procedures to be implemented.
• To research through Case Management to maximise the effectiveness of Credit Control procedures.
• To secure payments from clients by telephoning and negotiating, by setting up standing orders to ensure the Firm’s debts are paid within reasonable timescales.
• To review the standing order list monthly to ensure that clients have not cancelled or reduced the payments due under the standing order without our knowledge.
• To transfer funds to settle outstanding bills and disbursements.
• To assist in month end/year end procedures as and when required.
• To ensure filing is kept to date.

Essential Criteria

• Extensive within a busy and effective B2B/B2C credit control, collections or debt recovery function.
• Extensive collection and debt recovery experience with large, multi-site organisation.
• In-depth knowledge of legislative rules and guidance covering debt recovery.
• In-depth knowledge of legal action procedures to recover debts.
• Excellent systems experience including proficiency in Microsoft Excel (Intermediate level such as pivot tables and v look ups), Word, and PowerPoint. Good working knowledge of general ledger, credit monitoring and accounts receivable systems.
• Demonstrated mathematical and analytical knowledge the ability to choose the right mathematical methods or formulas to solve a problem.
• Experience of working for a multi-site organisation.
• Negotiates or mediates disagreements competently, focusing on the situation rather than emotions. Maintains a positive relationship throughout negotiations.
• Demonstrates diplomacy and anticipates and avoids unnecessary conflict.

We are Inspiring Learning. Since 1980, we have been leading the way in providing children from across the world with unique, educational and fun-filled adventure programmes. With a range of day camps in and around London and the Home Counties, plus a selection of year-round residential Centre’s, we are the UK’s largest provider of adventure camps for young people. Since 1980, over 1 million children have attended our day camps and this year, over 165,000 young people attended our residential camps from over 35 countries across the world.

An adventure with Inspiring Learning offers so much more than adrenaline and challenge. Here, you’ll be working towards shaping the development of the young people we work with; here, you’ll have the opportunity to make a lasting impression on someone’s life
Successful candidates are required to undergo an enhanced DBS disclosure at the company’s expense.

You need to possess the legal right to live and work in the UK to be considered for employment with Inspiring Learning.