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Business Development Manager

Field Based Roles

Isle Of Wight


Full Time

£30,000 - £35,000 pa

Job Purpose

Responsible for driving growth and a new client base throughout the UK and the rest of the world through strategic business development of the In2action brand portfolio, including training, leisure consultancy, operating services and schools residentials.

The role will be responsible for researching and identifying new business opportunities, generating leads, contacting prospective clients, responding to needs and winning new business.

The role will also be accountable for the delivery of annual sales targets through effective account management as well as ensuring outstanding levels of service are always provided.

Key role responsibilities and accountabilities

As a business development manager, you'll need to:

• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
• Seek out the appropriate contact in an organisation
• Generate leads, contact and cold call prospective customers
• Use online resources available to identify potential clients and projects
• Find and submit tenders for new business
• Meet with customers/clients face to face or over the phone
• Foster and develop relationships with customers/clients
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
• Think strategically - seeing the bigger picture and setting aims and objectives to develop and improve the business
• Work strategically - carrying out necessary planning to implement operational changes
• Draw up client contracts - depending on the size of company, this task may be completed by someone else, or agreements may not be as formal
• Have a good understanding of the businesses' products or services and be able to advise others about them
• Discuss promotional strategy and activities with the marketing department
• Seek ways of improving the way the business operates
• Attend seminars, conferences, and events where appropriate
• Keep abreast of trends and changes in the sector
• Help to plan sales campaigns
• Create a sales pipeline
• Negotiate pricing with customers, and suppliers in some cases
• Increase sales of the business
• Carry out sales forecasts and analysis and present your findings to senior management.
• Embody the In2action ethos and culture when communicating internally and externally
• Work with all departments to get fully to emerged in the culture of the company and understand all saleable products.

Typical knowledge, skills and experience

• A minimum of 3 years’ experience of account managing corporate business is essential
• A successful track record of sales, working to defined targets
• Experience in sales within an account management framework essential
• Knowledge of the leisure, holiday or activity industry preferred
• Experience finding and submitting tenders preferred
• An excellent relationship manager and effective communicator and team player
• An ability to demonstrate first rate organisational skills and project management skills
• Experience in delivering sales reports

Behavioural competencies

Broad Thinker
Evaluates the commercial and financial implications of decisions, considering the wider People and operational context. Shows evidence of clear analytical thinking. Evaluates the full implications of actions on other parts of the business. Stays up to date with customer trends, identifying opportunities and threats at an early stage.

Honesty and Transparency
Asks for feedback from the Organisation on how to improve. Meets the needs of internal customers, by supporting and engaging when required. Takes personal responsibility for correcting problems and demonstrates good recovery from complaints. Gives open and honest feedback at all levels even when it’s difficult. Meets and exceeds internal customer expectations. Is open honest and transparent even when things go wrong.

Innovative & Adaptive
Challenges people to find ways of improving what is done. Asking those critical questions to challenge, ‘How we do things’. Encourages and supports development of new processes and procedures. Works productively in a high pressure environment.
Welcomes change in a positive light, supporting teams to embrace new ways of working.

Leading & Collaborating
Initiate’s action and provides others with clear direction. Challenges inappropriate or ineffective behaviour.
Works with subject experts to get the best possible solution. Takes responsibility for actions. Is self-confident and is seen as credible and a go to person by others. Welcomes new ideas and ensures everyone has a voice.

Developing Performance
Keeps own knowledge and skills up to date practicing continuing professional development. Delivers results through teams and people. Actively seeks to stretch capability and scope of responsibilities. Challenges and sets, ‘Stretching’ goals for their team, providing feedback on performance and behaviours.

Is sensitive to non-verbal cues, to other people’s feelings and emotions, and responds with sensitivity. Communicates openly and freely with colleagues and teams to ensure that they can see the big picture.
Successfully persuades and influences others.
Presents information in a way that engages and motivates the audience. Is self-aware and changes style to suit the relevant audience.

Inspires and Motivates
Always inspires colleagues and clients by building rapport and has the highest levels of motivation. Embodies the “Be on a 10” ethos when working in a team or on a singular task. Upholds the company name to inspire all that you encounter.